IT/OT Application Support
Proactive customer support
Our technical teams guide the software development Life Cycle of GxP-compliant systems, including oversight of each phase from design and development to testing and maintenance, addressing issues with systems (IT Systems) and equipment (Laboratory, Logistic and Process Control Systems) to minimize downtime and ensure continuous operation.
We provide services to support and simplify integration among equipment, systems and warehouse with plant ERP and MES.
Support is furthermore extended in Network and Storage area, in order to:
Design of network infrastructure based on customers’ needs
Provide support to identify and solve infrastructure issues
